This is an English translation provided for convenience. In case of any discrepancy with the Russian version, the Russian text prevails. The agreement is governed by the laws of the Russian Federation.
This document is the Terms of Service (hereinafter, the "Agreement") that governs the legal relationship between the Sole Proprietor Pavel Sergeevich Bataev (hereinafter, the "Company") and you (the User) regarding the use of the Ai.Neiroset service (hereinafter, the "Service").
By using the Service, you confirm that you have read this Agreement and the Company's Privacy Policy available at https://ai.neiroset.com/privacy. Personal data provided by the User while using the Service is processed by the Company in accordance with the said policy.
Please make sure you have read all sections of the Agreement carefully. If you disagree with any provisions in whole or in part, please do not use the Service or its functionality.
1. Terms and definitions
1.1. Uploaded Content — any information regardless of its form of presentation that the User submits while using the Service, which may include intellectual property and/or means of individualization.
1.2. Company — Sole Proprietor Pavel Sergeevich Bataev, TIN 540135549436, registered in accordance with the laws of the Russian Federation (OGRNIP 322547600138098), legal address: 630015, Novosibirsk, Trikotazhnaya St. 29, apt. 57.
1.3. Personal Account — a section of the Site accessible under the User's account that displays the balance, usage statistics, and account settings.
1.4. Tokens — the Service's internal currency used to pay for image generations.
1.5. Generation — the process of creating images using AI technology.
1.6. User or You — an individual or legal entity to whom the Ai.Neiroset Service is provided under and within the limits of the Agreement.
1.7. Site — the Service's website at https://ai.neiroset.com/.
1.8. Generated Content — any information regardless of form created (generated) using the Service.
1.9. Ai.Neiroset Service (the Service) — a web application at https://ai.neiroset.com/ that provides AI image generation services.
2. General provisions
2.1. Under this Agreement, the Company grants the User the right to use the Service for its functional purpose by providing access via the Site. The right of use is granted on simple non-exclusive license terms.
2.2. A person who completes registration on the Site is deemed to have accepted the Agreement (accepted the Company's offer) in full, without reservation, and to have unconditionally agreed to all its terms.
2.3. The terms of the Agreement constitute a public offer under Article 437 of the Civil Code of the Russian Federation.
3. Order of using the Service
3.1. To use the Service via the Site, the User must complete registration by creating a Personal Account using a login (email address) and password. The login/password pair forms the User's account, providing access to the Personal Account. The User may also use Yandex ID or VK ID credentials for registration.
3.2. After receiving access to the Service, any actions performed under the User's account are deemed to be performed by the User personally.
3.3. Access to the Service may be restricted in cases expressly provided by the Agreement.
3.4. The User understands and agrees that Generated Content is created automatically by the Service and the Company has no control over its content and does not verify its correctness.
4. User's rights and obligations
4.1. The User has the right to:
- use the Service under the Agreement;
- receive information support on the operation of the Service by writing to ai@neiroset.com;
- change data in the Personal Account independently;
- request the Company to hide or delete personal data provided to the Company upon termination of the Agreement.
4.2. The User undertakes (warrants):
- to comply with the Agreement and use the Service within the limits set;
- not to take actions aimed at disrupting the Service;
- to maintain the confidentiality of credentials and not disclose login/password to third parties;
- upon discovering unauthorized access to the Personal Account, to immediately notify the Company at ai@neiroset.com;
- not to take actions prohibited by Russian Federation law or contrary to ethical and/or moral principles, or that infringe on the honor, dignity, business reputation, rights, or lawful interests of third parties, or that cause material, reputational, or other harm to the Company;
- not to send requests to the Service to obtain unlawful, unethical, or offensive content;
- to notify the Company of incomplete, inaccurate, offensive, unlawful, or unethical Generated Content by writing to ai@neiroset.com;
- to bear sole responsibility to third parties for actions related to using the Service, including if such actions infringe the rights or lawful interests of third parties;
- to pay the cost of the Service in full and in a timely manner.
4.3. The User may not use multiple accounts to access the Service. If multiple accounts are detected, the Company may restrict the User's access.
4.4. The User bears sole responsibility if third parties gain access to their Personal Account and undertakes to compensate the Company for any losses related to such use.
5. Company's rights and obligations
5.1. The Company has the right to:
- at any time and unilaterally change the Service without prior notice to the User;
- at any time and unilaterally change Service pricing;
- at any time and unilaterally change the text of the Agreement without prior notice;
- at any time suspend, restrict, and/or terminate the Agreement unilaterally, including for User's non-compliance, without giving reasons;
- take any lawful measures to protect its intellectual and other rights to the Service;
- engage third parties to perform the Agreement, remaining responsible for their actions as for its own;
- process data received from the User in accordance with the Company's Privacy Policy;
- temporarily suspend the Service for testing, maintenance, repair, or other operational work without prior notice, or permanently if the Company discontinues the Service.
5.2. The Company undertakes (warrants):
- subject to the Agreement, to enable the User to use the Service;
- to provide information support on the Service operation;
- to take measures within its competence to fix technical glitches and errors in the Service. The User accepts that the complete absence of technical errors and glitches cannot be guaranteed.
6. Content
6.1. Uploaded Content
6.1.1. The User warrants that the Uploaded Content belongs to the User or that the User has the right to use the Uploaded Content in the Service.
6.1.2. If the Uploaded Content is intellectual property, the User grants the Company the right to use such intellectual property for the purpose of providing the Service to the User and improving the Service.
6.2. Generated Content
6.2.1. The User is responsible for the content of Generated Content, including its compliance with Russian Federation law and ethical/moral principles.
6.2.2. The User may not use the Service to create information and materials prohibited in the Russian Federation and/or contrary to ethical and/or moral principles, including but not limited to: pornographic content; descriptions of unlawful sexual or other actions contrary to public morals or prohibited by Russian law; cruelty to animals; descriptions of means and methods of suicide, or any incitement to suicide; materials promoting or inciting racial, religious, ethnic, or social hatred or hostility; politically charged materials inciting political or ideological hostility; materials promoting non-traditional sexual relations; extremist content; and any other content violating Russian Federation law or the rights and interests of third parties.
7. Financial conditions
7.1. Use of the Service consumes special billing units — Tokens.
7.2. To use the Service, the User purchases Tokens under one of the available pricing plans. Up-to-date information on plans, token amounts, and available features is on the Pricing page.
7.3. Payment for plans and replenishment of the Token balance is made through the Robokassa payment provider.
7.4. The User may check the chosen plan and the Token balance at any time in the Personal Account.
7.5. All payments are made in Russian rubles. The cost of the Service is subject to VAT at 5%.
8. Refund of funds
8.1. A refund is possible only if the Service is unavailable for 24 hours continuously, or in case of double or erroneous charges. Detailed refund conditions are on the Refund page.
8.2. By making a payment, the User agrees that refunds are made only when the Service is unavailable for 24 hours continuously. The User confirms that they had the opportunity to try the Service for free before paying, using free tokens granted at registration, and to evaluate the generation quality before purchase.
8.3. Refunds are not made in the following cases:
- For Tokens already used for image generation, even partially.
- If the User is dissatisfied with the quality of generated images (generation quality depends on AI algorithms and is not guaranteed).
- For brief technical glitches lasting less than 24 hours continuously.
- If the User changed their mind about the purchase.
- If the generation result does not meet the User's expectations.
- If the User did not use the purchased Tokens by their own choice.
- After expiration of the purchased Tokens.
- For free Tokens granted at registration or under promotions.
- For subjective reasons related to personal preferences.
8.4. To request a refund in case the Service is unavailable for 24 hours continuously, the User must email ai@neiroset.com stating the period of unavailability and providing evidence of access attempts.
8.5. Refunds are made to the bank card or account from which the payment was made, within the timelines set by the Refund Policy.
9. Subscriptions and recurring payments
9.1. In addition to one-time Token packs, the Service offers a monthly subscription (the "Subscription"). Current terms and prices are on the Pricing page.
9.2. A Subscription provides for automatic monthly debits from the User's bank card (recurring payment). By subscribing, the User consents to automatic renewal and charges until the Subscription is cancelled.
9.3. Right after each successful Subscription charge (at sign-up and at every renewal) the User is granted, in one go, a fixed number of Tokens for the billing period, defined by the chosen plan ("Subscription Tokens"). Subscription Tokens may be spent at any pace during the billing period. Subscription Tokens not used by the end of the billing period are not carried over and are reset; on renewal the Tokens of the new period are granted.
9.3.1. Subscriptions whose current paid billing period started before this version of clause 9.3 took effect keep the previous terms — a daily allowance of Tokens granted at 00:00 Moscow time, with unused daily Tokens reset — until the end of that period. From the next recurring charge (renewal) on, clause 9.3 applies to them.
9.4. The User may cancel the Subscription at any time via the personal account on the Subscription Management page. Upon cancellation automatic charges stop and plan features (including private generation) cease, but Subscription Tokens granted for the paid period and not used at the moment of cancellation remain available until the end of that period, after which they are reset. Alternatively, the User may turn off auto-renewal only, in which case the Subscription with all plan features stays active until the end of the paid period.
9.5. If a recurring charge fails, the new billing period does not start and no Subscription Tokens are granted for it. One retry is made after 24 hours; if it also fails, the Subscription is cancelled. Refunds for the paid period are not made automatically — the User may request a refund under the Refund Policy.
9.6. The Provider may change Subscription terms and prices. The User is notified of price changes at least 7 days before the next charge. If the User disagrees with the new terms, they may cancel before the new billing period starts.
9.7. Recurring payments are processed via Robokassa. When subscribing, bank card data is sent directly to the payment system and is not stored on the Provider's servers.
9.8. Tokens purchased as one-time packs work independently of the Subscription and are kept upon cancellation. Pack Tokens do not expire. When both Subscription and pack Tokens are present, Subscription Tokens are spent first.
10. Liability and limitations
10.1. The Company is not responsible for the User's lack of Internet access or for the quality of services from Internet providers.
10.2. The User bears sole responsibility for the security of the device used to access the Service and ensures its confidentiality.
10.3. The User uses the Service at their own risk. The Service and any of its parts are provided "as is". The Company is not responsible if the Service results do not meet the User's expectations.
11. Term and termination of the Agreement
11.1. The Agreement enters into force when the User expresses agreement under section 2.2 and remains in force until terminated (including by unilateral termination by either Party).
11.2. The Agreement may be terminated by: unilateral refusal of the Company to perform the Agreement, including for the User's breach, without giving reasons, by sending notice to the email address provided at registration; the Company's decision to discontinue the Service or its technical support without giving reasons.
12. Changes to the Agreement
12.1. The Agreement may be changed unilaterally by the Company without prior notice; the new version takes effect upon publication on the Site, unless otherwise stated in the new version.
12.2. The User undertakes to monitor changes independently to comply with the Agreement and continue lawful use of the Service.
12.3. The User may not use the Service if they disagree with the changes. In that case the User may unilaterally refuse to perform the Agreement within 10 calendar days after publication of changes or the new version. If the User does not exercise this right within that period, they are deemed to have accepted the Agreement as amended.
13. Other provisions
13.1. All Service elements existing at any time, as well as any future development or addition of new functionality, are subject to this Agreement.
13.2. The User may not transfer rights granted under the Agreement to other persons.
13.3. The Agreement is governed by the laws of the Russian Federation. Issues not regulated by the Agreement are resolved under Russian law. A pre-trial (claim) procedure is mandatory.
13.4. If no agreement is reached through negotiations, the dispute is referred to the courts of the Russian Federation as provided by Russian law.
13.5. If any part of the Agreement is invalid, unenforceable, or contrary to law, that part is excluded from the Agreement and the remainder is unaffected.
14. Company contact details
For information and technical support questions: ai@neiroset.com
Sole Proprietor Pavel Sergeevich Bataev
TIN: 540135549436
OGRNIP: 322547600138098
Legal and postal address: 630015, Novosibirsk, Trikotazhnaya St. 29, apt. 57